Frequently asked questions

Clerqpay is invoicing software for freelancers and small businesses in Africa. You create an invoice, your client gets a page they can pay on — with the PDF attached for their records — and you can see when it was viewed and when it was paid. It handles quotes, recurring invoices, reminders, receipts and bank-transfer confirmation in one place.

No. The Free plan needs no card and no trial period — you sign up, verify your email with a six-digit code, and send your first invoice. You only enter payment details if you decide to upgrade.

Yes. The free invoice generator builds a professional PDF with no account, no email address and no watermark, and nothing you type into it is stored. If you later want your client to be able to pay online, create an account and the invoice comes with you.

A few minutes. Add your business name and logo, add a client, and send. Connecting a bank account for online payments takes a little longer because Paystack verifies it, but you can send invoices before that is done.

Five a month on the Free plan, 25 on Pro, and unlimited on Business. The count resets at the start of each month and only sent invoices count — drafts do not.

Fifteen: Naira, Cedis, Kenyan and Tanzanian and Ugandan Shillings, Rand, CFA Franc, Dirham, US, Canadian and Australian Dollars, Pounds, Euros, Yen and Swiss Francs. Your client sees the amount in whichever currency you billed them, and the invoice, the payment page and the receipt all match.

Yes. Once a client accepts a quote, converting it copies the line items, totals and client details into a new invoice in one step. If the quote had optional items the client deselected, only the items they chose come across.

Yes. Set an invoice to repeat weekly, monthly, quarterly or yearly and Clerqpay generates the next one on schedule, with the numbering continuing correctly. You can give the series an end date.

Yes. VAT is added and WHT is deducted by the payer, so the invoice shows each tax line separately along with the net amount payable after WHT. You can save the rates you use often and apply several to one invoice.

Yes, on the plans that include reminders. We send a heads-up 3 days before the due date and again on the day itself. If it goes unpaid we follow up on day 3, 7, 14 and 30 past due — friendly first, firmer as it ages. Reminders stop the moment the invoice is paid. You pick the tone on the invoice itself, from friendly through to final notice, and Clerqpay only ever hardens it as the invoice ages — it will not send a friendly nudge the day after a firm one.

You can bill in any of the 15 supported currencies. For Naira invoices your client can pay online — card, bank transfer or USSD through Paystack — once you have connected your own bank account, and the money settles to you directly rather than passing through Clerqpay. Invoices in other currencies are paid by bank transfer today, and your client confirms the transfer in the app so you are not chasing a screenshot. Card payments for more currencies are on the way.

A transfer lands in your bank account, where no software can see it, so your client tells you instead. On their invoice they tap "I have paid" and give the amount, date and reference, with a receipt attached if they have one. It arrives in your Payments queue for you to approve or reject. Nothing is marked paid until you approve it.

Yes. They can enter a smaller amount on the payment page, and the invoice moves to Partial with the remaining balance tracked. Each payment gets its own receipt, and the invoice is only marked Paid once the balance reaches zero.

You choose. You can absorb the gateway fee yourself, or pass it to the payer — in which case the fee is shown to them on the payment page before they confirm, so there is no surprise at checkout.

Yes. A receipt is issued for every payment, partial ones included, and emailed automatically. Clients can also download any of their receipts themselves from the client portal.

No, and they never create a password. To see all their invoices in one place they enter the email address your invoices go to and we send them a six-digit code. A single invoice needs nothing at all — the link in the email opens it.

They see both. The portal identifies a client by email address, so someone who buys from several businesses using Clerqpay sees every invoice in one list, each labelled with who issued it. Businesses never see each other's invoices.

No. The contact details on an invoice belong to your record of that client, so only you can change them. Clients can see what you hold and are told to contact you if something is wrong.

Yes, on the Business plan. It removes our name from the client portal and from every email your clients receive, and lets you send from your own domain instead of ours.

Free is ₦0 and always will be. Pro is ₦1,500 a month or ₦10,800 a year. Business is ₦2,500 a month or ₦21,600 a year. Paying annually is cheaper than twelve monthly payments on both paid plans.

Yes. There is no contract and no notice period. Cancel or downgrade from settings, and your data stays accessible on the Free plan — nothing is deleted.

Yes, on the Business plan. Clerqpay exposes a secure MCP endpoint, so you can authenticate an MCP-compatible assistant with an API key from settings and then manage clients, quotes and invoices in plain language.